What our clients who have used our tools and processes say

“Navisys accommodates the views of our people, thereby committing them to action. By
understanding our customers and uncovering the internal barriers to change, our results are
up by 67%. We couldn’t have done this without Navisys.”
Bill Evans Sales & Marketing Director – OTIS

“ Since Navisys helped us to rationalise our Dealer Network, our business with them has increased by 25% ” Vic Brown Commercial Director - Carrier Air Conditioning

“Navisys gave us the confidence and the tools to talk to all our people and involve them in change”.
Angus Porter, MD - BT Consumer Retail

We could never have done this on our own and it was shaped by Navisys to fit the way we do things at 3M. It achieved everything we hoped for and more, and to a tight timetable.”
Pip Frankish Corporate Marketing & Communications General Manager - 3M

“We can all come up with great ideas but it’s another thing actually galvanising people and getting them to deliver. That’s the value of Navisys. I’ve been pleased with the quality and the tenacity . . . and it’s been fun.” Denise Melvin, Head of Knowledge Workers - Microsoft

“I was impressed with the volume and quality of ideas generated and solutions put into place. Around 80% of improvement ideas are live today”. Great progress has been made on all Key Performance Indicators.” Catherine Raoufi, Head of Marketing – AXA Insurance

“What makes Navisys different is that you can see the relationship between higher level needs and the problems that stop them being realised. Navisys results are actionable.”
Mark Ivery Head of Internal Surveys – Lloyds TSB

“It was a very clear No.1 issue for our customers, which was a surprise to us all; we had no idea of sizing it or how important it was. The Navisys work told us who we should be targeting.”
David Westwater Marketing Manager – Fisher Scientific

“It was excellent exercise. It clears away your misconceptions and tells you where to focus your efforts.” Alan Kaye, IT Customer Care Manager- Halifax

“The way the Navisys facilitator adapted his style to mirror our unique culture was brilliant”
Kendal Parmar People & Culture Manager - AIRMILES

“Navisys process gave us new ideas, a new slant, a new approach to our customers. Navisys changed our approach to risk management and insurance and we have a whole St Paul commitment to action.”
Keith Purvis Manager Local Government – Travelers

“Navisys helped us to improve revenue, customer satisfaction and staff commitment. Our people who participated swelled with pride.” Terry Hook Education & Training Manager – IBM

“Navisys worked with our dealer networks in UK, France and Germany. We're pleased with what
we got for the investment. it was definitely good value.“
Terry Lumley Director of Dealer Services – Apple Computer